Frequently asked.

rMembr is a secure platform that allows you to preserve your memories, advice, and important personal information to share with your loved ones when they need it most.

You can store video messages, audio notes, photos, written posts, and more. rMembr lets you capture the essence of who you are and keep it safe for future generations.

rMembr uses advanced encryption and security measures to ensure your data is kept safe and private. Only those you choose will have access.

Yes — you have full control over your content. You can amend or delete anything as needed, at any time.

rMembr allows you to securely store important practical details such as bank accounts, insurance policies, subscriptions, and emergency contacts.

No — your memories and information are completely private until your passing is confirmed through the app. Nothing is shared with your contacts until that point. You are always in control.

Yes — you designate specific contacts to receive your memories and important details when the time comes. Only those individuals will ever have access, and nothing is shared until your passing is confirmed. You can add or remove contacts at any time.

Your designated contacts can confirm your passing through the app. Once verified, your memories and information are shared with the appropriate people.

They can still access your data through a secure web link sent to their email, with a photo ID verification process — no app download required.

Your account reverts to the free Core plan, which includes 1 contact, one 60-second memory video, one photo, and your Key Contacts, Will Information and Funeral Details — all kept safe permanently. Access to paid features is paused until you renew or upgrade again.

rMembr is available on iOS via the Apple App Store and on Android via the Google Play Store.

Yes — annual plans and 3-month taster plans automatically renew at the end of your subscription period. You can cancel at any time before renewal. Lifetime plans are a one-time payment with no renewal required.

We love word of mouth — if rMembr means something to you, telling the people you care about is the best way to help us grow and achieve what we're trying to build here. We're also working on a formal referral programme for a future update, so watch this space.